At the Eastern Slope Inn Resort, we’ve always aimed to blend genuine hospitality with the comfort of home. In an era when many hotels feel interchangeable, we’re proud to remain locally owned and operated and to put the Mt. Washington Valley at the center of everything we do. That’s why today we’re introducing the Peace of Mind Guarantee: a simple, heartfelt pledge that if something about your stay falls short, we’ll do everything reasonably possible to make it right.
The guarantee covers nightly guests, Vacation Owners, and exchange guests, focusing on the quality of your room and the service you receive (it doesn’t apply to weather or outside factors). We ask only that you tell any team member while you’re staying with us so we can respond with urgency. Immediate concerns are handled right away; for more complex matters, a manager will reach out promptly (typically within 30 minutes). Our staff are empowered to offer meaningful solutions, and management follows up within 24 hours to ensure your satisfaction. We review each situation to identify improvements because, as a locally run company devoted to making the Mt. Washington Valley amazing, thoughtful service and your peace of mind are at the heart of what we do.
We hope that, when considering a place to stay in North Conway, you’ll choose us.